1. Introduction
999 Bets Your privacy is treated with the utmost respect. This privacy policy explains how we collect, use, and safeguard your personal information.
By using our platform – whether the website, mobile app, or any related services – you are agreeing to this privacy policy. Please read it carefully before using the platform.
This privacy policy has been drawn up in accordance with international data protection standards (GDPR) and local data protection laws. We review this policy regularly and update it as needed.
999 Bets believes transparency is the foundation of trust. That's why we've presented our privacy policy in plain, easy-to-understand language, so you always know exactly what happens with your data.
2. Information We Collect
999 Bets We collect various types of information while you use the platform. The details are outlined below:
Personal Identity Information
- Full Name & Username
- Date of Birth (for age verification)
- National ID or Passport Number (for KYC verification)
- Address – House, City, District & Country
- Mobile Number & Email Address
Financial Information
- Mobile Banking Number (bKash, Nagad, Rocket, etc.)
- Transaction History – Deposits & Withdrawals
- Payment Method Type
Technical Information
- IP Address & Device Type
- Browser Version & Operating System
- Session Duration & Login Time
- Cookies & Similar Tracking Data
Gaming Activity Data
- Game History & Betting Records
- Win/Loss Statistics
- Favorite Games List
- Bonus & Promotion Usage Data
We only collect information that is genuinely necessary to provide our services. We do not ask for any personal data beyond what is needed.
| Data Type |
Purpose |
Retention Period |
| Identity Information |
Account Verification & KYC |
5 years after account closure |
| Financial Information |
Payment Processing |
7 years as required by law |
| Technical Information |
Security & Service Improvement |
1 Year |
| Gaming Data |
Service Personalization |
For as long as the account remains active |
3. Why We Collect Information
999 BetsThere are clear and legitimate reasons for collecting your information on . We never use your data for unnecessary purposes. The main reasons are outlined below:
- Account Management: Your core information is required to ensure secure registration, login, and account protection.
- Age & Identity Verification: To ensure that only adults use our platform, as required by law.
- Payment Processing: Financial information is stored to ensure deposits and withdrawals are processed correctly.
- Fraud Prevention: Technical data is used to detect unauthorized account access and fraudulent activity.
- Service Improvement & Personalization: Gaming data is analyzed to recommend games and offers tailored to your preferences.
- Legal Compliance: Certain data must be retained to comply with government regulations and anti-money laundering laws.
- Customer Support: Your account information plays a key role in helping us resolve your issues quickly.
No marketing communications are sent without your consent. You can opt out of our promotional communications at any time.
4. How Information Is Collected
We collect information through several methods. Each method ensures your informed participation:
Directly Provided Information
- Information You Provide at Registration
- Documents uploaded for KYC verification
- Information Provided When Contacting Customer Support
- Information Provided via Surveys or Feedback Forms
Automatically Collected Information
- Via Cookie & Session Tracking
- From website usage log files
- Via Automatic Device Detection
Data Received from Third Parties
- Transaction confirmation data from payment providers
- Verification Results from Identity Verification Services
- Risk assessment data from fraud prevention agency databases
5. Data Storage & Security Measures
999 BetsWe use industry-leading security technology to protect your information on . Our security measures are as follows:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure Server: Our servers are located in data centers secured by robust physical and digital security measures.
- Firewall & Intrusion Detection: Our systems run real-time firewalls and IDS/IPS solutions.
- Two-Factor Authentication: Two-factor authentication (2FA) is available when accessing your account.
- Regular Security Audits: Third-party security experts conduct regular audits of our systems.
- Staff Training: Every member of our team receives regular training on data protection.
While we maintain the highest security standards, no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.
6. Information Sharing Policy
999 Bets Your personal data is never sold or shared with third parties for advertising purposes. However, information may be shared in the limited circumstances outlined below:
- Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
- Identity Verification Service: Certain information is shared with approved verification agencies as part of the KYC process.
- Legal Authorities: Information may be shared with government authorities where required by court order or legal obligation.
- Fraud Prevention: Limited data may be shared with authorized security agencies to help detect fraud.
All third parties we work with are contractually required to comply with our strict data protection agreements. Safeguarding your information is their responsibility as well.
7. Cookie Policy
999 Bets This website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: These are essential for core website functionality – login sessions and security.
- Functional Cookies: Helps remember your preferences – language settings, theme, and more.
- Analytics Cookies: Helps analyze website usage to improve our services.
- Marketing Cookies: Used to show relevant offers based on your preferences (only after your consent).
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the website.
8. Your Data Rights
999 BetsUnder 's privacy policy, you have several important rights regarding your personal data. We respect these rights and are committed to making them easy to exercise:
Right to Access Your Data
You can submit a request to find out what information we hold about you.
Right to Rectification
If any information is incorrect or outdated, you may request a correction.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that the processing of your data be restricted in certain cases.
Right to Data Portability
You can request a copy of your information in a structured, portable format.
Right to Object
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We are required to respond to your request within 30 days.
9. Children's Privacy
999 Bets Strictly prohibits use by anyone under the age of 18. We do not knowingly collect any data from minors.
- Age verification is mandatory at the time of registration.
- Age is confirmed through a national ID or passport as part of the KYC process.
- If we become aware that data from a minor has been collected, we will immediately close that account and delete all associated information.
If you are aware that a minor is using our platform, please notify our support team immediately.
10. Changes to the Privacy Policy
We may update this privacy policy from time to time. If changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- You will be notified of any significant changes via email or through the platform.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We therefore recommend visiting this page regularly to stay informed of any updates.